Anonymous asked: Hello! I have ordered a pair of MTO Meermin shoes from Pepe. Initially he responded to my emails imediately but now he is not answering. I am waiting for the shoes to be delivered mid July and I thought we should decide the final shipping details but it is totally silent. Should I be worried? Will I get my shoes? Did you experience anything like that? Kind Regards, Tobias Lorentzon.
Meermin’s customer service is excellent, but they are swamped right now with their newfound popularity. Sometimes I got a reply in 15 minutes (on a Sunday night!) and sometimes it took a couple of days. You will get your shoes, just have a little patience and don’t worry :)