Anonymous asked: Hello! I have ordered a pair of MTO Meermin shoes from Pepe. Initially he responded to my emails imediately but now he is not answering. I am waiting for the shoes to be delivered mid July and I thought we should decide the final shipping details but it is totally silent. Should I be worried? Will I get my shoes? Did you experience anything like that? Kind Regards, Tobias Lorentzon.
Hi Tobias,
Meermin’s customer service is excellent, but they are swamped right now with their newfound popularity. Sometimes I got a reply in 15 minutes (on a Sunday night!) and sometimes it took a couple of days. You will get your shoes, just have a little patience and don’t worry :)
J
